NETGEAR Jeanie

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dougdins

January 21, 2019 12:58

Cannot connect to open DNS though the Jeanie app.

 

I was able last time I checked.

Any suggestions?

 

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  rotblitz January 21, 2019 15:35

  What is the exact error message in Genie?  Did you search the forum for this error message?

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  dougdins January 21, 2019 15:59

  

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  dougdins January 21, 2019 16:01

  Yes- its seem a comon answer is reset the modem- however that seemed rarley to work from what I found.

   

  Thanks for the help

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  rotblitz January 22, 2019 08:37

  If this does not help, raise a support ticket, link "Submit a request" above.

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  larry-boy January 27, 2019 01:05

  I am having the same problem, with the same message noted above.  I setup Open DNS months ago for all my devices but now I cannot connect to make any changes.  I have reset the router multiple times and even just upgraded the firmware and it still doesn't work.  I will try raising a support ticket.

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