Netgear r7800 parental control not working Open DNS Vigor 120 bridge modem

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tomramzee

March 03, 2019 11:14

Hello, 

I know that many people seem to have problems with Netgear and OpenDNS LPC.

I have spent hours trying to fix with no result, any further pointers greatly appreciated.

I have Sky UK ADSL, Draytek Vigor 120 modem (PPPoA/PPPoE bridge mode).  R7800 router.

Setup parental controls through router, openDNS account logged in.

Tried moderate and high settings and porn still gets through.  I have not touched DNS settings (even though by logging into OpenDNS the correct ipv4 opendns address's are populated into the router.

Also tried copying the DNS address's to the vigor control panel.

Disabled ipv6.

Router FW V1.0.2.62

Thanks

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  rotblitz March 03, 2019 18:28

  I need more information about the current status.  Copy & paste the complete plain text output of the following diagnostic commands to here:

  nslookup -type=txt debug.opendns.com.
  nslookup whoami.akamai.net.

   

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  tomramzee March 03, 2019 18:45

  C:\Users\...>nslookup -type=txt debug.opendns.com
  Server: UnKnown
  Address: fe80::8e3b:adff:feba:bbb8

  Non-authoritative answer:
  debug.opendns.com text =

  "server m61.lon"
  debug.opendns.com text =

  "device 0000111111111111"
  debug.opendns.com text =

  "flags 422 0 70 180000000000000000007950800000000000000"
  debug.opendns.com text =

  "originid 0"
  debug.opendns.com text =

  "actype 0"
  debug.opendns.com text =

  "source 90.195.39.102:58404"

  C:\Users\...>nslookup whoami.akamai.net
  Server: UnKnown
  Address: fe80::8e3b:adff:feba:bbb8

  Name: whoami.akamai.net
  Address: 2a04:e4c0:10::76

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  tomramzee March 03, 2019 18:46

  I have downgraded firmware to 1.0.2.60 and everything is now working fine?

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  rotblitz March 03, 2019 19:13 (Edited March 03, 2019 19:15)

  You're still raising your DNS queries via IPv6:

  Server: UnKnown
  Address: fe80::8e3b:adff:feba:bbb8

  This is your router's internal IPv6 address (Unique Local Address - ULA).  I suggest you disable IPv6 in the active network connection on your computer too, although it may work as it is now, as shown by your command outputs.

  And yes, in some cases it might help to downgrade the firmware.  This is reported in several threads here.

  Glad to hear that it works now for you.

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  groundhog11 March 10, 2019 13:02

  I had to log into my open dns dashboard account and update my network via their website. I had a legacy open dns account before it was integrated into negear genie. I had to update my settings from there and run the open dnsupdater v.2.21 now the parental controls are working.

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  rotblitz March 10, 2019 13:49

  Netgear LPC and OpenDNS Home are incompatible services.  You can just use the one or the other.  It looks like you're using OpenDNS Home now, not LPC.

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