Getting error updating opendns WAN IP in tomato router

March 04, 2019 18:10

For the last few weeks its not able to update WAN ip address on opendns from the router. I started seeing this error message

Getting error updating IP address from router

2/27/2019, 8:49:38 AM:
Unknown error (426).
(1/3: Automatically retrying in 16 minutes)

Can anyone pls help. Whats causing this ? This was fine before using the same router.

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8 comments

rotblitz March 05, 2019 09:40 (Edited March 05, 2019 10:53)

See https://support.opendns.com/hc/en-us/community/posts/360040994471

If you can't fix it in Tomato, I suggest to reconfigure Tomato to send your updates through DNS-O-Matic instead of directly to OpenDNS. This should work.

https://www.dnsomatic.com/wiki/ddclient

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netcruise March 05, 2019 18:24 (Edited March 05, 2019 18:26)

ok thanks.. I will go through that, test it out and provide update if it fixes and works.

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netcruise March 06, 2019 00:28 (Edited March 06, 2019 00:29)

I updated the router to update dns-o-matic and it showed me success. I used the same userid/password which I have for opendns and in host I put this "all.dnsomatic.com".

Although it showed me success, I want to make this is the correct procedure to update opendns via dns-o-matic ?

thanks

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rotblitz March 06, 2019 13:38

This sounds correct. You should have configured OpenDNS as service at DNS-O-Matic. Then you have a log at DNS-O-Matic which shows the recent updates. https://www.dnsomatic.com/

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netcruise March 07, 2019 16:35

thanks for your help. yes I verified in dnsomatic it shows in history that it updated it.

Do you know if this will eventually be resolved with opendns or that is on hold if you are aware of any updates. I am sure lots of people must be having this issue as I saw from the links you provided.

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rotblitz March 07, 2019 17:38

Sorry, no idea, I'm just a user like you. You would have to contact OpenDNS via support ticket to get an individual answer.

I personally was not impacted by this, because I generally update via DNS-O-Matic as you do now. I was just helping others escalating this issue.

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netcruise March 07, 2019 19:32

ok thanks.

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rotblitz March 14, 2019 13:41

This should be solved now.
https://support.opendns.com/hc/en-us/community/posts/360040994471/comments/360004838231

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