What requests were blocked on Kid #1's iPhone yesterday between 6PM and 8PM?

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    rotblitz (Edited )

    Network internal details (like MAC addresses, private IP addresses, network names) are never seen outside your LAN by services like OpenDNS.  They just see your public IP address and the domain names and other DNS details you're querying.

    To achieve what you want you would need to run local software, also for time scheduling.  In case your router supports traffic logging, you can enable this.  And all these things are also covered by the commercial Umbrella and Prosumer services offered by the same company, or by a Netgear router with Live Parental Controls (LPC - powered by OpenDNS) enabled.

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    ppons

    Thanks for your answer. I was hoping at least that OpenDNS stats could be more specific in terms of the time (hour) when the request was made / denied.

  • Avatar
    rotblitz

    If you subscribe to the free DNS Monitoring (former Premium DNS), you get more granular activity logs with date/time stamps.

  • Avatar
    ppons

    Hi,

     

    I subscribed to DNS monitoring, 1st time I had an error saying that my email address was already taken, then 2nd time it accepted my registration with the same email address.

    See screenshot below, when I try to register my public IP address in Umbrella, it says that the IP adress is already known. I don't know what to do / where to see my data in the free DNS Monitoring. There is no data in DNS monitoring.

    Also I see that in Umbrella the servers are 220.220 and 222.222, isn't it the exact opposite of OpenDNS, which is 222.222 and 220.220 ? Isn't it the opposite? So I need to change the DNS setting on my router again?

     

     

  • Avatar
    rotblitz

    The DNS resolver addresses are always the same for every of Cisco's/OpenDNS' services:
    208.67.222.222   208.67.220.220   208.67.222.220   208.67.220.222
    I.e. you do not need to change anything on the router.  The order and number of the resolver addresses doesn't matter.  They all produce the same results for the selected service.  DNS Monitoring uses the Umbrella dashboard.

    Your IP address can be registered only once across all these services.  That is why you get "Network already exists".  You must unregister it in the OpenDNS dashboard first to register it in the Umbrella dashboard.  You have the following options:

    • Disconnect from and reconnect to the internet.  Many ISPs assign a new IP address at this occasion, and you can register/update your Umbrella dashboard then instead of the OpenDNS dashboard.
       
    • If the first option does not work, you (unfortunately) must delete your OpenDNS dashboard network (where you lose all its settings and the stats).  Then you can register your IP address with the Umbrella dashboard.
       
    • Alternatively, wait until your ISP assigns you a new IP address and use this event to update your Umbrella dashboard network instead of the OpenDNS dashboard network.

    If you run an automatic IP address updater, you better disable it during that change and register/update the IP address manually.  You can use the following update URL for existing dashboard networks in a browser for both, Umbrella and OpenDNS.

    https://updates.opendns.com/nic/update?hostname=YourNetworkLabel

    If you want to switch back from DNS Monitoring to the OpenDNS dashboard (to use content filtering again), you do the same things in the reverse order.

  • Avatar
    ppons

    Thanks for the explanation. The first option does not work (ISP assigning a new IP address), so I had to delete my OpenDNS dashboard network. I then managed to add my IP address to Umbrella after I removed it from OpenDNS.

    However, in Umbrella it says "inactive" and it does not filter anything, I can easily access content that was prohibited by OpenDNS. It seems that something is wrong in my Umbrella setting, but I can't figure out what I need to do to activate my network in Umbrella?

    I did point my home router DNS settings to 208.67.220.220 and 208.67.222.222

     

  • Avatar
    ppons

    Update: patience is of the essence. After a few hours, my network is now active and I can see dashboards in Umbrella.

    Indeed Umbrella reports are much more detailed than OpenDNS reports.

    However, I can't find in Umbrella any menu to limit content access such as  custom/low/moderate/high. In other words, no parental controls.

    I can see an ad at the top that reads "Want to block all this malicious Internet activity? Want off-network security? Try Cisco Umbrella for free for 14 days."

    So there is no other way to limit content access (aka parental controls) than subscribing to Umbrella? When I click on "learn more" it sends me to a page with a quote, the minimum price is 380$ / year (10 users). This is very steep, and I don't need 10 users, I only have 1 IP address which is that of my home ISP router. 

    Is my understanding correct that the free parental controls in OpenDNS are not available in the free version of Umbrella? In this case, I will go back to OpenDNS to re-activate parental controls.

     

  • Avatar
    rotblitz (Edited )

    I though it was clear that DNS Monitoring does not come with content filtering, but with excellent monitoring.

    Your network being inactive means that your DNS queries still didn't reach OpenDNS/Umbrella.  Ensure that the correct IP address is still registered in the Umbrella dashboard.  You can find out your IP address to be registered with this command:

    nslookup myip.opendns.com.

    "So there is no other way to limit content access (aka parental controls) than subscribing to Umbrella?"

    There is: you switch back to the OpenDNS dashboard, as I have explained above.  And yes, if you want to have everything, content filtering and monitoring, you need to subscribe to Umbrella.  Your understanding is correct.  You still can use DNS Monitoring temporarily for monitoring purposes.

  • Avatar
    ppons

    OK so I want to revert to OpenDNS. I deleted my Network from Umbrella and logged out of Umbrella.

    When I login to dashboard.opendns.com, it automatically brings me back to umbrella.

    There used to be a link from the Umbrella dashboard to jump to the opendns dashboard.

    However, the link is gone. I am trapped with Umbrella. How do I go back to OpenDNS? There is not even an option to delete my Umbrella account. Cisco is making things difficult on me!

     

  • Avatar
    rotblitz

    Oops, it works for me.  I have the two dashboards and use them for different networks.

    If you want to have an immediate solution, you would have to create another OpenDNS account (with a different email address) to subscribe to OpenDNS Home.

    If it is not urgent, you raise a support ticket, link "Submit a request" above, to request having the option of switching between dashboards. This can take up to three business days, maybe longer.

  • Avatar
    ppons

    I ended up creating an OpenDNS account with another email account. Thanks.

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