How to remove or disable Parental Controls on an R8500

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    rotblitz

    Does this help?
    https://support.opendns.com/hc/en-us/articles/227987607

    Btw, it's worth to also ask this question in the Netgear community forum.

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    info

    Thanks for the response.

    I had already seen that page.  Unfortunately, it's out of date:

    -  Netgear Genie app was replaced by the Nighthawk app.  I installed it and connected my router, but there are no Parental Controls.

    - At the bottom of the page is a link to download NETGEAR Management Utility.  The link goes to a download page goes nowhere.  (I only use Linux, but maybe it would work under WINE).

    I think I'll have to hard reset my router to turn off Parental Controls. 

    (Wow, someone in QA really dropped the ball on this one)

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    info

    Thanks for the tip on searching and posting in a Netgear forum.  It seems I'm not the only one.  There are a few recent posts with the same problem.  The only solution from a Netgear staff says to use the PC version of Netgear Genie.

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