DNS & Portal router setup

April 28, 2019 13:57

Hi, I am another unsavvy person when it comes to this dns address issues. I now have a Portal router and I don't know what to change to setup OpenDNS. This is what I have. Can someone tell me what to change?

MODE: router router
LAN: IP address netmask Gateway MAC address
192.168.8.1 255.255.255.0 192.168.8.1 00:78:CD:00:D5:64

WAN: IP address Gateway MAC adddress PROTO
67.162.40.72/32 67.162.40.1 00:78:CD:00:D5:65 dhcp
DNS SERVER: ["75.75.75.75","75.75.76.76"]

DHCP range: 192.168.8.2 - 192.168.8.201

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10 comments

rotblitz April 28, 2019 15:01 (Edited April 28, 2019 15:29)
What is a "Portal router"? Is it the one from https://portalwifi.com/ ? And your question would be better asked with them, because they are the gurus knowing their router, not we OpenDNS users, because almost all of us don't have this router.

This is what you need to change:

From DNS SERVER: ["75.75.75.75","75.75.76.76"] to DNS SERVER: ["208.67.222.222","208.67.220.220"]

A (modified) snippet out of a knowledge base article in their support forum:
- you may need to re-configure the DNS servers used by Portal to point to OpenDNS' DNS under
  WAN IP -> Domain Name Server Address -> Disable "Get Automatically from ISP"
  in the Portal Web interface and enter the following IP's:
  
  Primary DNS: 208.67.222.222
  
  Backup DNS: 208.67.220.220
If you need more detailed instructions, you would have to provide a link to an online user manual. I couldn't find a manual at their site.
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rotblitz April 28, 2019 15:22

Why would you want to change the WAN IP address? You are to change the DNS server addresses, not anything else!

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rotblitz April 28, 2019 16:47

I do not need to see anything. Portal's description about how to navigate to the settings was sufficient for me:

WAN IP --> Domain Name Server Address --> Disable "Get Automatically from ISP"
Then enter the OpenDNS server addresses. You're done!

So, you click WAN IP on the menu on the left, and on a new page you should see something like Domain Name Server Address and a check option of "Get Automatically from ISP" which you uncheck/disable. Then two DNS server fields should appear where you enter the OpenDNS resolver addresses.

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rotblitz April 28, 2019 17:23

"I copied and pasted addresses last time. This time I entered them manually. Could that have made a difference?"

Yes, this is likely. You may have copied also a leading or training space or what.

"I don't need to do anything with the LAN settings?"

Do you see any DNS server field there? Me not. So no!

Now test your settings by visiting http://welcome.opendns.com/ verifying you're using OpenDNS as DNS service.
Next visit https://dashboard.opendns.com/settings/ to add your network and to configure your preferences for it.

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rotblitz April 28, 2019 17:36 (Edited April 28, 2019 17:38)

In case your ISP provides also IPv6 connectivity, then it is of significant concern. You had to configure your IPv6 settings with DNS resolver addresses from the following list to make it work:
::ffff:d043:dedc ::ffff:d043:dcde ::ffff:d043:dede ::ffff:d043:dcdc

But from above I do not see that you had IPv6 connectivity. Not sure.

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kiaville April 28, 2019 15:13

Thank you for replying and thanks for your research. Yes, that is the one. When I change WAN IP I get message "invalid address"

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kiaville April 28, 2019 16:38

Because of the snippet you posted to change it. Here is a picture of the opening page. What do you need to see?

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kiaville April 28, 2019 17:02

That is what I did when I got the "invalid address" message. It worked this time. I copied and pasted addresses last time. This time I entered them manually. Could that have made a difference? I don't need to do anything with the LAN settings?

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kiaville April 28, 2019 17:31

I did the test. It passed. One more question then I will leave alone. Is the Ipv6 of any concern? Thank you very much for your time and help.

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kiaville April 28, 2019 17:42

Thank you sir. Problem solved.

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