Family Shield issues after firmware update

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    ard2924

    BTW...the test your server settings (through OpenDNS) comes back as confirming OpenDNS as server setting

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    304

    Having the same issue.  TP-Link Archer C7 v2.  Firmware updated to 2018-05-14 Archer C7(US)_v2_180114.  OpenDNS test sites report that working, but other custom blocked sites are allowed thru.

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    rotblitz

    Ensure that you filled all DNS server field on the router with OpenDNS resolver addresses 208.67.222.123 and 208.67.220.123.  Else see what DNS service you're currently using to what effect.  The following diagnostic commands will reveal this.

    nslookup -type=txt debug.opendns.com. 208.67.220.123
    nslookup -type=txt which.opendns.com.
    nslookup www.exampleadultsite.com.
    nslookup whoami.akamai.net.

    You can also perform an additional check at https://www.dnsleaktest.com/

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    304

    Thanks rotblitz.  Found one of your old posts:  https://support.opendns.com/hc/en-us/community/posts/220045807-Router-DNS-settings-not-working

    Used Primary DNS: 208.67.222.220; Secondary DNS: 208.67.220.222 on my router, but was still having issues. Looked into DNS via IPv6 and ISP (Cox) ARRIS SB6141 firmware problem as well. Did not peruse this as IPv6 and OpenDNS was working before I updated my router firmware.

    Then, even though everything looked Ok on my OpenDNS Dashboard, I logged into my OpenDNS account, deleted my Network and recreate it.  Afterward, my PCs / tablet started working, but my iPhone (via Wifi) still thinks I'm using my ISP DNS servers.

    Leak-test on my PC is currently giving: 204.194.238.165 m37.dfw.opendns.com Cisco OpenDNS, LLC. (before, it was showing my ISP DNS servers).

    Leak-test on my iPhone (via Wifi) shows my ISP DNS servers.  So, I edited the iPhone Wifi properties and deleted the IPv6 DNS servers, and now it is working properly (it only has the 208.67.222.222, 208.67.220.222 now).

    Any insight or follow-up would be appreciated.

    Thanks.

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    rotblitz (Edited )

    I do not follow up here, because this thread is about OpenDNS FamilyShield, and your issue is not about that.

    Just this: deleting and re-creating your dashboard network was useless. This helps with nothing!

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  • Avatar
    ard2924

    So, still no luck - nothing blocked from the router

    Everything on the first 2 diagnostic tests (including the dnsleaktest) came up all opendns

    Last 2 tests:

    nslookup www.exampleadultsite.com.

    Server: 192.168.0.1

    Address: 192.168.0.1#53

    Non-authoritative answer:

    Name: www.exampleadultsite.com

    Address: 146.112.61.106

     

    nslookup whoami.akamai.net.

    Server: 192.168.0.1

    Address: 192.168.0.1#53

    Non-authoritative answer:

    *** Can't find whoami.akamai.net.: No answer

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    rotblitz

    Your router is a lousy DNS server. You better configure OpenDNS FamilyShield on the end user devices.

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