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AlevtinaParent

September 09, 2019 08:37

I have used your advise to use Desktop Netgear genie, not mobile app. I don't get the error message about another user registered but my login is not accepted either. Could you please help me with it?

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  rotblitz September 09, 2019 09:14 (Edited September 09, 2019 09:16)

  Can you login at https://netgear.opendns.com/ ?

  You're talking to other users here, and we are not in the position to help with your account specific problem.  You open a support ticket, link "Submit a request" above, so that staff will look at your issue.

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