I was forced to upgrade to the Nighthawk app

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Dirk69er

November 03, 2019 17:33

I originally set up parental controls through the Genie app. When I changed routers I was forced to upgrade to the Nighthawk app. I wanted to change the parental controls because some sites were being blocked. Of course I'm not able to make these changes in the new app and the Genie app doesn't work with the new router. So I logged into my Netgear OpenDns account and turned the parental control filters off completely and saved then rebooted my computer for good measure but sites continue to be blocked.

 

Any other ideas?

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  rotblitz November 03, 2019 17:59

  Raise a support ticket, link “submit a request” above.

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