Dns Omatic is updating my cloudflare domain even it isnt on services list

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igor.sena

December 13, 2019 19:45

I have a domain named appi.cc, and it isnt on service list of dns omatic, and it getting being updated by the service, without any concert, already received a log from cloudflare regarding it, tried contact with opendns but without sucess

that audit log shows that domain being updated by opendns

 

Date:2019-12-07T21:36:37+00:00

User IP Address:2620:0:cc1:115::92:78

Action Details:igor.sena@live.com updated appi.cc

Resource:DNS record appi.cc

Old Value:159.69.71.41

New Value:177.158.106.221

Interface:API

Audit Record:8a39c71d-27d0-5661-85e4-a9f2e19d4ff8

Metadata:

{

  "Content": "177.158.xxx.xxx",

  "Name": "appi.cc",

  "Old content": "159.69.xxx.xxx",

  "Proxied": true,

  "Ttl": "1",

  "Type": "A",

  "Zone id": "188196732dab6b5eb954f00123XXXXXX",

  "Zone name": "appi.cc"

 

 

and being triggered by opendns

 

AS      | IP                                       | BGP Prefix          | CC | Registry | Allocated  | AS Name

36692   | 2620:0:cc1:115::92:78                    | 2620:0:cc1::/48     | US | arin     | 2008-05-07 | OPENDNS - Cisco OpenDNS, LLC, US


How to fix that??

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  igor.sena December 14, 2019 03:06

  Already sent email to opendns, but no response, they took serius they services? or not? there some where to comply about?

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  rotblitz December 14, 2019 15:52 (Edited December 14, 2019 16:02)

  Support times are usually up to 72 hours on business days for this free service.

  If it wasn’t you having configured your domain as service at DNS-O-Matic, then it must have been somebody else, or it is not DNS-O-Matic.

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  igor.sena December 14, 2019 16:11

  why u telling what is somebody else, dont say what do u dont know, are u blind by the way???
  
  i just have service on opendns with my domains, and nothing else, and on signature of update shows what is by opendns

   

   

  AS      | IP                                       | BGP Prefix          | CC | Registry | Allocated  | AS Name36692   | 2620:0:cc1:115::92:78                    | 2620:0:cc1::/48     | US | arin     | 2008-05-07 | OPENDNS - Cisco OpenDNS, LLC, US

   

  and THAT IS DNSOMATIC LACK

   

  dont try say **** what you dont know please, if you arent here to help, please shut up

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  igor.sena December 14, 2019 16:15

  and, for your concert, when i change the global api key of cloudflare, the dnsomatic stop update the domain, but i dont only have that domain

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  rotblitz December 14, 2019 16:17 (Edited December 14, 2019 16:18)

  You are too rude for me. I am just a user like you. I’ll shut up then.

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  igor.sena December 14, 2019 19:05

  sorry, i was lost my patience because im tryuing to fix this issue so long, and a company like that seems to had fix that soon, but not

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  igor.sena December 14, 2019 19:05

  Really sorry

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  rotblitz December 14, 2019 20:09

  If you didn’t do it already, raise a support ticket, link “submit a request” above. Sending email is not a known support method.

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  igor.sena December 15, 2019 06:52

  the big part of my frustration is what i already did, and they dont response, is a shame what a big and reliable company like that dont have a great support, i've tried all methods to reach them, with no sucess, they think what we are small person dont can be a huge customer or work on a company that should be also, my reference about "opendns", "cisco" and "dns-o-matic" is the worse ever, and i will spread that feelings in all social networks which i can do, hope reach them by this way, thanks by the way for your attention Rotblitz

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