FamilyShield not working

Comments

13 comments

  • Avatar
    rotblitz

    Copy & paste the complete plain text output of the following diagnostic commands to here.
    nslookup -type=txt debug.opendns.com.
    nslookup -type=txt which.opendns.com. 208.67.222.123
    nslookup whoami.akamai.net.

    0
    Comment actions Permalink
  • Avatar
    pastellavender

    C:\Users\ambre>nslookup -type=txt debug.opendns.com.
    Server: cdns01.comcast.net
    Address: 2001:558:feed::1

    opendns.com
    primary name server = auth1.opendns.com
    responsible mail addr = noc.opendns.com
    serial = 1582828645
    refresh = 16384 (4 hours 33 mins 4 secs)
    retry = 2048 (34 mins 8 secs)
    expire = 1048576 (12 days 3 hours 16 mins 16 secs)
    default TTL = 2560 (42 mins 40 secs)

    C:\Users\ambre>nslookup -type=txt which.opendns.com. 208.67.222.123
    Server: resolver1-fs.opendns.com
    Address: 208.67.222.123

    Non-authoritative answer:
    which.opendns.com text =

    "m33.chi"

    C:\Users\ambre>nslookup whoami.akamai.net
    Server: cdns01.comcast.net
    Address: 2001:558:feed::1

    Non-authoritative answer:
    Name: whoami.akamai.net
    Address: 69.252.244.141

    0
    Comment actions Permalink
  • Avatar
    pastellavender

    Now when I tested the new settings before running your commands, it said welcome to OpenDNS. Am I good to go? Thank you

    0
    Comment actions Permalink
  • Avatar
    rotblitz

    You‘re clearly using Comcast‘s DNSv6 service, not OpenDNS. I suggest you configure IPv6 with DNS addresses from this list:
    ::ffff:d043:dedc ::ffff:d043:dcde ::ffff:d043:dede ::ffff:d043:dcdc

    0
    Comment actions Permalink
  • Avatar
    pastellavender (Edited )

    Is there a link for step by step guide to do this? I'm a total newbie.

    0
    Comment actions Permalink
  • Avatar
    rotblitz (Edited )

    I am not aware of a link. You may search the Internet for it.

    In brief, you fill the DNS server addresses in your IPv6 settings with addresses from the list above.

    Answering your other questions:
    If you don’t clear caches, your settings may take effect delayed until the cache content expires.
    Your router settings will take effect on all connected devices, given that these obtain the network settings from the router automatically via DHCP.

    0
    Comment actions Permalink
  • Avatar
    pastellavender

    Okay thank you. I'll search on the internet for configuration. Will come back here if I'm still having trouble. I appreciate your help. Thank you so much.

    0
    Comment actions Permalink
  • Avatar
    pastellavender (Edited )

    So I configured IPv6 with the first two DNS addresses and here is the text output of the diagnostic commands

    Microsoft Windows [Version 10.0.18363.657]
    (c) 2019 Microsoft Corporation. All rights reserved.

    C:\Users\ambre>nslookup -type=txt debug.opendns.com.
    Server: UnKnown
    Address: 208.67.222.220

    *** UnKnown can't find debug.opendns.com.: No response from server

    C:\Users\ambre>nslookup -type=txt which.opendns.com. 208.67.222.123
    Server: resolver1-fs.opendns.com
    Address: 208.67.222.123

    Non-authoritative answer:
    which.opendns.com text =

    "m37.chi"

    C:\Users\ambre>nslookup whoami.akamai.net.
    Server: UnKnown
    Address: 208.67.222.220

    *** UnKnown can't find whoami.akamai.net.: No response from server

    C:\Users\ambre>

    0
    Comment actions Permalink
  • Avatar
    rotblitz

    It looks like this is not supported by your router. Better try to disable IPv6 altogether.

    0
    Comment actions Permalink
  • Avatar
    pastellavender

    Please excuse my dumb questions, but was I supposed to enter the setting on the router (I'm using linksys CG7500)? Cuz I changed the settings on my laptop going into the network connection. 

    0
    Comment actions Permalink
  • Avatar
    rotblitz

    Change it wherever it works for you. As you configured DNS for IPv4 on the router, I assumed you would do it also for IPv6.

    0
    Comment actions Permalink
  • Avatar
    pastellavender (Edited )

    My Linksys CG7500 modem/router combo doesn't allow me to change IPv6 manually on the router. Nor does it give me any option to disable it. So I guess I can't have the Familyshield set up :(

    Thanks for all your time and help. I appreciate it!

    0
    Comment actions Permalink
  • Avatar
    rotblitz

    You most likely can use FamilyShield while disabling IPv6 on the computer.

    0
    Comment actions Permalink

Please sign in to leave a comment.