Checking router firmware fails

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junding88

March 27, 2020 00:21

I just downloaded Netgear Genie today and set up my OpenDNS account. I was able to see all the devices in Network Map and Router Setting. But after I restarted Netgear Genie, it failed when checking router firmware saying that I'm not connected to a supported router. I'm using model C6300 running firmware V3.01.12. Has anyone run into a similar problem? Thanks in advance.

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  rotblitz March 28, 2020 20:25

  Your router is not listed at http://kb.netgear.com/app/answers/detail/a_id/25687/
  This could mean that it is not supported. Best is to refer to Netgear support.

  If your router doesn't support LPC, you may still configure it to use OpenDNS Home.

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