Open dns inactive?

Comments

12 comments

  • Avatar
    rotblitz

    Continue trying to update your network from a browser.
    https://updates.opendns.com/nic/update?hostname=NetworkLabel

    Replace NetworkLabel by your network label.

    0
    Comment actions Permalink
  • Avatar
    amcfanz

    Could you please tell me where the networks label is could you tell me where to find the network label

    0
    Comment actions Permalink
  • 0
    Comment actions Permalink
  • Avatar
    amcfanz

    When I update it through the program made for windows it tells me my ip is being used by someone else

    0
    Comment actions Permalink
  • Avatar
    rotblitz

    Then try to obtain another IP address.

    0
    Comment actions Permalink
  • Avatar
    rotblitz

    And as I said, continue to try it with a browser, not with the updater.

    0
    Comment actions Permalink
  • Avatar
    ksaye

    I am having the same issue today.  Via the updates URL, it seems all good:

    But the portal says "inactive":

    Note I am using the ddclient:

    0
    Comment actions Permalink
  • Avatar
    rotblitz

    To update your network manually, you click the green arrows icon beside "inactive".  This will reactivate your dashboard network.

    Then monitor your ddclient going further to see if it updates next time when your IP address changes.  If it doesn't, you look into its log to see what the problem is.

    0
    Comment actions Permalink
  • Avatar
    ksaye

    So while I agree that it will make the IP from the browser active, the issue, the theme of this post, is that the ddclient [in my case] or some update mechanism is putting the network to inactive.

    Clearly to get it working now I have clicked the double arrows, but should I have had to?

    0
    Comment actions Permalink
  • Avatar
    rotblitz

    I think so, yes.  My experience is that under certain further circumstances a network goes into inactive status if and when another user claims the IP address currently registered with this network.  It is not your updater causing your network becoming inactive.  And I have found that a manual update at the dashboard or via browser are the methods to release the network from the inactive status.

    0
    Comment actions Permalink
  • Avatar
    mark

    Having/had similar issue.  I cannot get my settings at OpenDNS to accept an update.  I have a ticket open, been 8 hours.  When I try to add the current ISP IP, it says it is already in use.  If I try to enter another IP, the verification email link does not work (smart enough to know that is not my IP).  It is like I am in a loop.  Think I need someone on the opendns side to purge the IP that it knows for my account to let me add the IP.  I do run the opendns updater on a mac.  Something got out of sync -- feels like a bug to me.

    0
    Comment actions Permalink
  • Avatar
    rotblitz

    Try to obtain another IP address, or wait for your ticket being fulfilled.

    0
    Comment actions Permalink

Please sign in to leave a comment.