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noorrose

April 08, 2020 15:53

I PURCHASED vip packege and no sites are blocked 

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  rotblitz April 08, 2020 16:53 (Edited April 09, 2020 11:21)

  What did you do to block sites?  Purchasing OpenDNS Home VIP is not sufficient.  You must explicitly configure what you want having blocked.

  And, most important, you must use OpenDNS (VIP) to use the blocking features.
  Are you using OpenDNS?  Check at http://welcome.opendns.com/

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  noorrose April 12, 2020 21:40

  I chose all porn sites you can enter and see but it is still not blocked

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  rotblitz April 12, 2020 22:17

  Are you using OpenDNS? http://welcome.opendns.com/

  If yes, copy & paste the complete plain text output of the following diagnostic commands to here.
  nslookup -type=txt debug.opendns.com.
  nslookup whoami.akamai.net.

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  noorrose April 12, 2020 23:24

  I click on the link you sent me and it says you dont use opendns although i am using it with my ip address you can enter and see

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  rotblitz April 13, 2020 10:56

  You must use OpenDNS in order to use it. What did you do to use it? You can also post the command outputs here, so that I may see what the problem is.

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  noorrose April 13, 2020 15:18

  I purchased the vio package and I logged in and chose my ip address and chose moderate and applied it what should i do else to use opendns

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  rotblitz April 13, 2020 22:09 (Edited April 13, 2020 22:10)

  The first step is to configure the OpenDNS resolver addresses on the router or on the end user device.
  https://support.opendns.com/hc/en-us/categories/204012907-OpenDNS-Device-Configuration

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  rotblitz April 21, 2020 16:21

  Does it work now?

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