DDNS updater getting server moved error???

July 27, 2020 11:51

I was just adding another service to dnsomatic and rebooted my router running ddwrt and I have its ddns service forwarding my local ip to dnsomatic. This am I am all of the sudden getting this error

Error validating DYNDNS svr answer. Check usr,pass,hostname! (HTTP/1.0 301 Moved Permanently
location: https://updates.dnsomatic.com/nic/update?all.dnsomatic.com

I am using my opendns login/password. DYNDNS server is updates.dnsomatic.com, hostname: all.dnsomatic.com and my url is https://updates.dnsomatic.com/nic/update?

I made some changes a few days ago and everything worked fine, wanted to refine my changes today and went to reboot the router and I am now getting this error....

perhaps its a short term error on opendns/dnsomatic server???

thanks in advance for any insight!!!

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63 comments

rotblitz July 27, 2020 13:59

The correct update URL is:
https://updates.dnsomatic.com/nic/update?hostname=all.dnsomatic.com
or
https://updates.dnsomatic.com/nic/update

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daveh6499 July 27, 2020 19:49

Nope no go with the two urls you gave me. also tried /nic/update?

All with the same error, looks like the /nic/update? url is forwarding somewhere but not connected...

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daveh6499 July 27, 2020 21:53

Here is that status error, my ip address has been xxxx out...

Mon Jul 27 17:50:16 2020: INADYN: Started 'INADYN Advanced version 1.96-ADV' - dynamic DNS updater.
Mon Jul 27 17:50:16 2020: I:INADYN: IP address for alias 'all.dnsomatic.com' needs update to 'xxx.xxx.xxx.xxx'
Mon Jul 27 17:50:17 2020: W:INADYN: Error validating DYNDNS svr answer. Check usr,pass,hostname! (HTTP/1.0 301 Moved Permanently
location: https://updates.dnsomatic.com/nic/update?hostname=all.dnsomatic.com
date: Mon, 27 Jul 2020 21:50:16 GMT
server: opendns
connection: close
content-length: 0

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eagle44 July 28, 2020 18:25

I can confirm that on July 22 (or 23), 2020 this issue started and the configurations above were not able to update DNS-O-Matic using DD-WRT as a DDNS Updater. Hoping it will be looked into and corrected.

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daveh6499 July 28, 2020 19:28

Yes definitely something going on with ddwrt and it's ddns service via inadyn. If I take the URL and open it in a browser like chrome or anything else it updates all my accounts on dnsomatic...

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sjdvda July 28, 2020 20:58

I'm also having an error on a Huawei HG8245Q router since the 23rd of July. It was working without any issues for the previous 6 months or so.

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rotblitz July 29, 2020 09:57

Did anybody raise a support ticket? If not, most likely nothing will change. Promised!

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daveh6499 July 29, 2020 10:50

Yes I did a day ago...no word yet from opendns... might be something to do with the "opendns" login redirect that dnsomatic now uses. like I posted above if you login to dnsomatic via a browser and just enter the update url in a new page, it will update your dnsomatic account with your current ip and updates all the services you have entered into dnsomatic... looks like ddwrt's ddns inadyn service is not logging in properly or opendns is not accepting how ddwrt's ddns inadyn service is sending our user names and passwords...

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rotblitz July 29, 2020 11:13

I heard that it can take up to three weeks before a ticket is handled.

And your guesses may be right. It also could have to do with the HTTP/HTTPS versions being used by the client and the server. They had a similar problem some time ago.

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daveh6499 July 29, 2020 11:17

yes I know, I am also reading that dnsomatic has been using the opendns login for sometime now, and I am almost sure it is related to the "special character" that the opendns login password requirements needs that is not passed along using the ddwrt's ddns inadyn service.. Trying to find a "special character" that will be passed to dnsomatic/opendns login page from the ddwrt ddns inadyn service...

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daveh6499 July 29, 2020 18:06

One more thing to toss into this thread, if I change the ddns service to something else v like no-ip.com which I have my email and a password with special characters it works and updates my IP at noip.com... so I'm thinking it's a dnsomatic/opendns issue.

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leighhaynesuk August 01, 2020 18:19

I am seeing similar problems with the Dynamic DNS function on my Billion router. It previously worked fine for a couple of years, but then started to fail in July. The error given is:

ddnsd: update all.dnsomatic.com request failed. Please check the setting.

I suspect the login changes are the cause. I've opened a support ticket.

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glli80 August 02, 2020 18:42

Definitely DNS-O-Matic side added some redirection mechanism when log in to update the ip address.

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mattihah August 04, 2020 09:59

With my Fritz!Box i've the same problem since two week ago! (error 301, moved permanently)

Is there someone who have tried to send a message to the assistence?

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daveh6499 August 04, 2020 10:07

I did a week ago, no word from support as of yet...

You can manually update all you services with your IP of you log into dnsomatic with a browser with the IP you want to update all your services with, then in the "update URL" in the browser and all your services on dnsomatic will have refreshed to the current ip you are on..

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leighhaynesuk August 04, 2020 10:10

I opened a support call and I believe daveh6499 also did.

However, I would recommend that everyone experiencing this issue does the same. If more people raise the issue it is more likely to be looked at. Just email support@opendns.com as detailed here:

https://support.opendns.com/hc/en-us/articles/360037648951

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rotblitz August 04, 2020 11:18

@mattihah
I have a FritzBox where it works.

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pixelado27 August 06, 2020 08:20 (Edited August 07, 2020 01:27)

i have the same problem with My asus router firmware asuswrt Merlin, this is My log
Aug 6 03:17:16 rc_service: watchdog 322:notify_rc start_ddns
Aug 6 03:17:16 ddns_update: ez-ipupdate: starting...
Aug 6 03:17:16 ddns_update: connected to updates.dnsomatic.com (146.112....) on port 80.
Aug 6 03:17:17 ddns_update: unknown return code: 301
Aug 6 03:17:17 ddns_update: server response: Moved Permanently
Aug 6 03:17:17 ddns_update: asusddns_update: 1

I send mail to support

Your request (#742019) has been received and is being reviewed by our support staff.

Our tickets are answered in the order received, so to avoid delaying your response, please don’t reply to a ticket until it has been assigned to a support representative.

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dauniram August 07, 2020 16:58

@rotblitz
Can you share your config? If it works for you.
Thanks regards
Frank

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dauniram August 07, 2020 17:24

...i opened a support ticket at OPENDNS as well now. rgds Frank

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rotblitz August 07, 2020 17:44

@dauniram
Nothing special to share, just the normal update URL. It works since years.

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dauniram August 07, 2020 17:53

@rotblitz
For me it also worked for years. But now it doesn't work anymore. Error 301 Moved Permanently
Rgds
Frank

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leighhaynesuk August 07, 2020 18:20

I suspect some routers will handle to redirected login OK, whilst others won't. Clearly wasn't tested adequately before the change was made.

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omatzyo August 08, 2020 12:26

I changed DYNDNS Server to updates.opendns.com and now everything works fine.

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coski_dad August 08, 2020 15:38

Thanks omatzyo!!!! Changing to updates.opendns.com got rid of the errors for me also - will have to watch to confirm it's actually updating, but looks good so far!

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leighhaynesuk August 08, 2020 17:02

Unfortunately my router doesn't allow the host name to be changed on it's DDNS options.

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daveh6499 August 08, 2020 19:09

omatzyo... Attempted to change my dyndns server to "updates.opendns.com" and I still get the same error!!! :(

on the other hand opendns support did reply to my ticket with a request of my log and they are sending it up the chain to see what's going on...

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glli80 August 08, 2020 19:33 (Edited August 09, 2020 06:52)

@coski_dad and @omatzyo,

I am using dd-wrt, I tried changing the server to updates.opendns.com, the router is able to login successfully and shows "updated successfully". However from dnsomatic side, actually it updated nothing, still showing "Waiting for first update". Did I miss anything? what are your settings?

Update:

I just tried again with updates.opendns.com. Yes the opendns site (https://dashboard.opendns.com/settings) did update to my new ip (i used a https proxy to change to a new ip), but https://www.dnsomatic.com/ did not. The latter contains both opendns and afraid.org services, so in this way I can't update both opendns ip and ddns if my ip changes. It's not a good solution...

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ctj August 09, 2020 07:07 (Edited August 09, 2020 07:28)

I, too, use DD-WRT and tried changing the server to updates.opendns.com. As @glli80 mentioned, the router gives a sign of success, but in reality nothing has changed.

I also use DNS-O-Matic to change OpenDNS and afraid.org services. Neither one shows a change in the DOM dashboard.

I can get them to change if I open up a browser and navigate to the updates URL.

I emailed the general OpenDNS support (support@opendns.com) as well as the DOM support (dnsomatic@opendns.com). Hopefully responses will come quickly.

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coski_dad August 09, 2020 11:24 (Edited August 09, 2020 11:32)

Agreed - I had a chance to do a similar test: change externally visible IP via web proxy and manually update DNS-O-Matic, which also updated opendns, then edited the cache file on the router to force an update. DNS-O-Matic is NOT updated via updates.opendns.com, but opendns is. In my case, OpenDNS is the only service I need updated, so as long as DNS-O-Matic doesn't go in and change the OpenDNS service I should be Ok until a real fix is found.

Note that adding "--verbose 5" to your INADYN options will show some additional information, including that authentication is via base64 - which is perhaps key to OpenDNS's new authentication not working...

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EDIT: I realized that clicking the green thumb in the DNS-O-Matic control panel disables its updating of OpenDNS, so I did that and confirmed that no push happens. (In fact updates.dnsomatic.com responds "nohost" instead of "good A.B.C.D" as normal)

FWIW I see no noticeable delay in OpenDNS updates from when I manually fire INADYN until the change appear in my OpenDNS control panel.

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