Purchased Prosumer and Home VIP, can't access Home VIP features

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  • Avatar
    rotblitz

    The OpenDNS Home VIP dashboard is at https://dashboard.opendns.com/

    The Prosumer dashboard is at https://dashboard.umbrella.com/

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    sean91919

    Hey rotblitz, thanks very much for that! I got the receipt from my purchase but there was no further communication on where to login. Until yesterday, when I clicked on the login button on the OpenDNS.com site, I was getting forwarded into the Umbrella portal, not the OpenDNS portal. 

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  • Avatar
    rotblitz

    Can you access the VIP dashboard too now?

    I think because you first bought Prosumer, its dashboard was set as default for your account.

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  • Avatar
    sean91919

    Yes, I can access both. I think once I went to dashboard.opendns.com, my OpenDNS dash was available. Now when I got to OpenDNS and click login, I get the OpenDNS dash, Umbrella/login, I get the Umbrella Dash. What added confusion for me is that I sat through a demo of the enterprise Umbrella solution for work, so I was expecting both agent-based and DNS-based solutions to be in the same place. 

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    rotblitz

    Excellent. Thanks.

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