I purchased the Prosumer package without realizing the Home VIP DNS features were not inclusive. I went back and purchased the Home VIP package. Now when I login, I only see the Prosumer feature set, but I am missing the "Network" section. I've got two tickets open but there has been no response in almost a week; I don't know who else to contact to get this resolved. I would be happy enough just getting my money back for the Prosumer package and gain access to the Home VIP features. Does anyone know how I can get this resolved?
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