Long-time OpenDNS Home and Netgear Parental Control User with very few problems.
Recently had my router updated to Smart/RG SR400ac by ISP, so no longer have Netgear router.
Appears this means Parental Controls via Genie App no longer works and have to go back to OpenDNS Dashboard for controls.
I deleted old IP and added new one from Smart/RG router on OpenDNS dashboard so the new IP is the only one linked to OpenDNS as far as I know. I added the OpenDNS nameservers as custom DNS servers on the new router and re-booted it. After doing this none of the tests work. When I navigate to https://welcome.opendns.com I get the oops page that says I’m not using OpenDNS yet. When I navigate to internetbadguys.com or exampleadultsite.com I get the demonstration site.
I don’t understand how this is happening because the OpenDNS dashboard (as well as the Old Netgear portal) show that I have Moderate settings selected.
Troubleshooting help is appreciated. I am not a techie by any means. But can follow directions.
Please sign in to leave a comment.