Open DNS Web Filtering stopped working after update to Mac OS Catalina

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    rotblitz

    Your measures were all wrong and are not part of any troubleshooting instructions.

    Copy & paste the complete plain text output of the following diagnostic commands to here.
    nslookup -type=txt debug.opendns.com.
    nslookup whoami.akamai.net.

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    vincewhirlwind

    Hello

     

    Thank you very much for your reply - I appreciate your help. I entered those diagnostic commands into Terminal. Here is the output, as requested:

    Last login: Fri Nov 27 09:00:59 on console

     

    The default interactive shell is now zsh.

    To update your account to use zsh, please run `chsh -s /bin/zsh`.

    For more details, please visit https://support.apple.com/kb/HT208050.

    Glenn-MacBook-Pro:~ glenn$ nslookup -type=txt debug.opendns.com

    Server: 208.67.222.222

    Address: 208.67.222.222#53

     

    Non-authoritative answer:

    debug.opendns.com text = "server r3.lon"

    debug.opendns.com text = "flags 40020 0 70 180000000000000000007950800000000000000"

    debug.opendns.com text = "originid 0"

    debug.opendns.com text = "actype 0"

    debug.opendns.com text = "source 88.144.104.134:53303"

     

    Authoritative answers can be found from:

     

    Glenn-MacBook-Pro:~ glenn$ nslookup whoami.akamai.net

    Server: 208.67.222.222

    Address: 208.67.222.222#53

     

    Non-authoritative answer:

    Name: whoami.akamai.net

    Address: 208.69.34.74

     

    Glenn-MacBook-Pro:~ glenn$

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    rotblitz

    The reason why your settings are not taking effect is that your IP address 88.144.104.134 is not registered at your dashboard at https://dashboard.opendns.com/settings/

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    vincewhirlwind

    Thank you! I can see it's there but that it's greyed out. How do I register it? 

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    vincewhirlwind

    Belay that request - I hit the looped arrow icon and it came good. Everything is working well again now. Thank so much, that was really helpful.

     

    Best wishes

     

    Glenn

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    rotblitz

    Brilliant! Don’t forget to run an Updater to prevent from next occurrence of this problem.

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    vincewhirlwind

    Will do :-)

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