No response to support tickets & How to change one static IP address to another static IP address?

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    rotblitz (Edited )

    No news about support.

    Your new IP address is still registered with another OpenDNS account. Try with multiple IP address updates via browser for the next time until your ticket has been actioned or the problem solved. This can help under certain circumstances.

    https://updates.opendns.com/nic/update?hostname=YOURNETWORKLABEL

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    hwparish

    Hi Rotblitz,
    Thanks for your comments. Can you explain a little more what you mean please? By "Try with multiple IP address updates via browser for the next time" do you mean use the link you put?
    When I go that URL I see "https://updates.opendns.com is requesting your username and password. The site says: “RESTRICTED” "
    I've tried with my OpenDNS credentials but it won't let me log in there. I can login to the OpenDNS dashboard though.

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    rotblitz

    You understood it correctly.

    Your password must not contain special characters reserved for URL encoding.

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