Not Working Without Software

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neilpopat

January 29, 2021 10:01

Dear OpenDNS, I have used your service several times since 2006 but am now unable to use it without software even though I changed the DNS accordingly on my modem via a web browser using an IP address. However, I am able to use it with the Android app called "DNS Changer". Helping me solve this mystery would be greatly appreciated. Thanks. Sincerely Neil Popat

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  rotblitz January 29, 2021 14:18 (Edited January 29, 2021 16:01)

  You cannot speak to OpenDNS staff here. You must open a support ticket.

  Copy & paste the complete plain text output of the following diagnostic commands to here:

  nslookup -type=txt debug.opendns.com.
  nslookup whoami.akamai.net.

  A simple test is to go to https://dnsleaktest.com/ and check whether you're able to connect the OpenDNS servers with the Standard test.

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