Melbourne, Australia OpenDNS service fail NXDOMAIN
Hi we have recently migrated our domain to new nameservers.
The changes have propagated in all OpenDNS regions, except for Melbourne Australia.
Example domain: images.thevolte.com
This domain resolves in all other regions with OpenDNS. It resolves in all regions with other DNS e.g. 8.8.8.8
I have tried using cache check update cache multiple times and lodged a support request yesterday, but there doesn't seem much else I can do?
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Our DIG test shows that following:
---
; <<>> DiG 9.10.6 <<>> images.thevolte.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 9181
;; flags: qr rd ra; QUERY: 1, ANSWER: 4, AUTHORITY: 0, ADDITIONAL: 1
;; ANSWER SECTION:
images.thevolte.com. 0 IN A 13.227.219.46
images.thevolte.com. 0 IN A 13.227.219.57
images.thevolte.com. 0 IN A 13.227.219.64
images.thevolte.com. 0 IN A 13.227.219.128
---
; <<>> DiG 9.10.6 <<>> images.thevolte.com @8.8.8.8 (Google)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 51769
;; flags: qr rd ra; QUERY: 1, ANSWER: 4, AUTHORITY: 0, ADDITIONAL: 1
;; ANSWER SECTION:
images.thevolte.com. 5 IN A 13.249.13.105
images.thevolte.com. 5 IN A 13.249.13.28
images.thevolte.com. 5 IN A 13.249.13.60
images.thevolte.com. 5 IN A 13.249.13.103
---
; <<>> DiG 9.10.6 <<>> images.thevolte.com @208.67.222.222 (OpenDNS)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 61830
;; flags: qr rd ra; QUERY: 1, ANSWER: 4, AUTHORITY: 0, ADDITIONAL: 1
;; ANSWER SECTION:
images.thevolte.com. 5 IN A 13.249.13.60
images.thevolte.com. 5 IN A 13.249.13.103
images.thevolte.com. 5 IN A 13.249.13.105
images.thevolte.com. 5 IN A 13.249.13.28
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