Site blocked when listed under 'always allow'

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ylebel

December 23, 2021 19:50

nbc.com has been placed under the 'always allow' list but videos are not accessible

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  ylebel December 23, 2021 19:55

  Sorry, nbc.com has been placed under 'never block'. Site does indeed open but videos do not play!

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  Reg Ham December 28, 2021 04:36

  It would appear that the site is pulling these images from a site that you may have blocked.

  To check this and there are generally three methods you can use to figure out which domains are being referenced when loading a website.

  1) Use the Web Developers Console option in Firefox (Tools -> Web Developer -> Web Console) and load the site on a computer that is not using OpenDNS, as it will list all of the domains referenced when a particular webpage loads.

  2) Another method of figuring out which domains may be blocked on your network is by using Chrome Developer Tools.
  Select the ⋮ menu at the top-right of your browser window, then select Tools -> Developer tools.
  Right-click on any page element and select Inspect element.
  On Windows and Linux, press Control - Shift - I keys to open Developer Tools
  Control - Shift - J to open Developer Tools and bring focus to the Console.
  Control - Shift - C to toggle Inspect Element mode.

  On Mac, press ⌥⌘I (Command - Option - I) keys to open Developer Tools
  ⌥⌘J (Command - Option - J) to open Developer Tools and bring focus to the Console.
  ^⌘C (Control - Option - C) to toggle Inspect Element mode.

  3) The site ***www.webpagetest.org*** also supplies this data and many people find this tool the easiest tool to use.

  If you have any questions or concerns please create a support request so the problem can be better troubleshot

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