Extending the time of non use before the account goes dormant

I have had my account go dormant a couple times and have had no access to my stats because I went longer than 2 weeks between checking my stats. I'm a home user and have no need to check my account more than once a month usually. I would love to see the time extended to at least 3 weeks before they shut me off. I pay for access so I don't really understand the issue. What's the harm if customers are not available themselves of the service?