OpenDNS not working

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2 comments

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    Reg Ham

    I would suggest that you create a support request so that this problem can be troubleshot completely.

     

    If you are using a router the computer or other devices DNS addresses should be set to the IP address of the router (typically a ***192.x.x.x*** or ***10.x.x.x*** number) as the devices are accessing the Internet through the router.

    As the router is what each device is using to access the Internet the routers DNS address should be set to ***208.67.222.222*** and ***208.67.220.220***. This will ensure that any device that accesses the Internet through the router will receive OpenDNS content filtering and protection. 

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    RachelGomez161999

    Resolution : Check the configuration on your computer to ensure that different DNS server settings are not configured. On Windows, check your configuration using the Windows configuration instructions, but rather than enter the OpenDNS numbers, ensure that they are set to "Obtain DNS server address automatically".

    Regards,

    Rachel Gomez

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